“The greatest leader is not necessarily the one who does the greatest things, but the one that gets the people to do the greatest things.” If you believe the words of President Ronald Reagan, every business owner has the ability to be a great leader. You simply need to open doors for others on your team to accomplish great things.
So, as you start the new year, make developing leadership skills more of a priority in your business. Be the leader your team needs by focusing on these four areas.
Good communication skills are important at all levels of business. Luckily this is a skill that can be learned. The key is to keep your communication simple and clear. Most of all, keep lines of communication open. It’s a two-way thing – so encourage your people to communicate with you and others on your team.
Vision, Goals & Expectations
As the owner, you probably have an idea of where you want your business to be. Sharing that vision with others helps them to see it too. But don’t stop there. Your team needs to know why and how they are going to get there. Work with them to build goals and set expectations at all levels. Think beyond sales. Look at your team, operations, service levels, systems and profit margins. With clear goals and expectations, everyone is on the same page. Then let them do their jobs – with guidance from you when necessary.
Clear goals and expectations are a great start, but you can’t simply set it and forget it. Give them the tools, support and authority to do their jobs and achieve their goals. Build in accountability.
By definition, accountability is the acknowledgement and assumption of responsibility for actions, decisions and implementation within the scope of their job. It comes with an obligation to report, explain and take ownership for results.
The best way to build accountability within your company is through follow-up. Check on progress along the way. When you follow up on projects or tasks you reinforce their importance. It also gives you the opportunity to recognize their work, keep them motivated – or help get them back on track if necessary.
Effective delegation obviously saves you time and allows you to focus on the right stuff. But it’s really more than that. When you effectively delegate work to others, you allow them to learn new skills and take on more responsibilities. It helps you empower others to accomplish great things for you and your business.
Related: How to Delegate Effectively
If you take care of your team, your team will take care of your customers and your customers will take care of your business. Good leaders understand this so they make teamwork and developing others a priority.
We’ve all had people in our lives who we admired or learned from. They make a difference and are often unforgettable. Many of these individuals are former bosses, coaches, teachers or business colleagues. And when you ask people about them, you will often hear “I learned so much from him/her”.
You too can be that person in your company. Whether you teach them directly or open the doors to learning, you have the ability to help your team reach their full potential. Share your knowledge. Promote training and development within your company. Be the serving leader your team needs to excel at work and in life.
Related: Leadership: What Makes Some Great
Ready to Put Your Business on the Path to Success?
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There no obligation, only opportunity. So call me at (856) 533-2344 to learn more or schedule an appointment.