It’s been a crazy year. One filled with a lot of changes. And for those who own a business, it is taking leadership, innovation, creativity, and a lot of teamwork to keep it together (or maybe afloat). During difficult times, we learn a lot about ourselves – and the people we have in place to support our business.
Some of you saw your team step up. They brought new meaning to the word collaboration. Looked for better ways to serve customers. Came up with new product and service ideas. Developed systems to help operate efficiently and safely. In short, they embraced change, worked together, and made a difference. You know you have the right team so the future looks good on that front.
Others weren’t so lucky. Some business owners realized they didn’t have a team. They had a group of individuals who were content to sit on the sidelines. No commitment to the business, customers, or each other.
The good news is that you can change the storyline at any time. Make hiring a priority – and have a system in place to help you do it right. Bring in quality people to support the business. Then create a culture that promotes collaboration and teamwork.
Related: Hiring | 7 do’s and don’t to make your efforts pay off
Team Building Secret
So, what is the secret to building a great team? It’s not about paying them a lot of money, but always paying them what they are worth. It’s not about giving them weeks and weeks of paid time off. But getting paid to enjoy time away is always appreciated. You may be surprised to learn that some of the best ways to build a strong team cost you very little.
#1 – Get Them Engaged.
Vince Lombardi had the right idea. “Individual commitment to a group effort is what makes a teamwork, a company work, a society work, and a civilization work.” Individual commitment comes from participation and understanding. The more involved your team is, the more committed they are to its success. And since some of the best ideas for business growth and improvement come from employees, it’s time to get them engaged. Then everyone wins!
#2 – Show Appreciation.
As human beings, we want recognition and need to feel appreciated. It’s natural. So what do you do to make your team feel appreciated? Again, it’s not about money. Yes, token gifts or group lunches are nice; but simple things like thank you for a job well done, recognizing them in front of peers and customers, and soliciting their suggestions goes a long way. All it takes is a little forethought and some of your time!
#3 – Volunteer Together.
With so many needs in local communities, this is an opportunity to work together outside the traditional work environment. These projects help you get to know co-workers as people. It’s a great way to build personal relationships. Find a volunteer project the team can get behind – and do it together. Have fun while you help others.
#4 – Give Them Authority
When you give people the opportunity and authority to be their best, you will get the best out of them. Provide your team with the guidance they need. Then give them the authority to make decisions and solve problems. It’s the best way to demonstrate trust.
Get Your Team Off the Sidelines
When your people are committed and in the game, you set yourself up for success. So, make sure you hire the right people, invest in their development, and create a collaborative culture. When you do, you and your business will be in a better place. One where you will survive whatever the world throws at you – even a pandemic!
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About Joan Nowak
I’ve been helping business owners turn ideas into profits for more than a decade. My whole-business, common-sense approach empowers my clients and drives improvements in critical areas, including revenue, operations, team development, customer satisfaction, and profitability.